CAT 2021 Slot 2 · DILR · Set 4: Ratings for a Delivery Executive
The full set and all 6 questions (Q15–Q20) from CAT 2021 Slot 2, with answers and solutions.
Ravi works in an online food-delivery company. After each delivery, customers rate Ravi on each of four parameters - Behaviour, Packaging, Hygiene, and Timeliness, on a scale from 1 to 9. If the total of the four rating points is 25 or more, then Ravi gets a bonus of ₹20 for that delivery. Additionally, a customer may or may not give Ravi a tip. If the customer gives a tip, it is either ₹30 or ₹50.
One day, Ravi made four deliveries - one to each of Atal, Bihari, Chirag, and Deepak, and received a total of ₹120 in bonus and tips. He did not get both a bonus and a tip from the same customer.
The following additional facts are also known.
1. In Timeliness, Ravi received a total of 21 points, and three of the customers gave him the same rating points in this parameter. Atal gave higher rating points than Bihari and Chirag in this parameter.
2. Ravi received distinct rating points in Packaging from the four customers adding up to 29 points. Similarly, Ravi received distinct rating points in Hygiene from the four customers adding up to 26 points.
3. Chirag gave the same rating points for Packaging and Hygiene.
4. Among the four customers, Bihari gave the highest rating points in Packaging, and Chirag gave the highest rating points in Hygiene.
5. Everyone rated Ravi between 5 and 7 in Behaviour. Unique maximum and minimum ratings in this parameter were given by Atal and Deepak respectively.
6. If the customers are ranked based on ratings given by them in individual parameters, then Atal’s rank based on Packaging is the same as that based on Hygiene. This is also true for Deepak.
Question 15 · Caselet DI
Answer & solution
Answer: 5
Customer | Behaviour | Packaging | Hygiene | Timeliness | Total | Bonus | Tip |
Atal | 7 | 5 | 5 | 6 | 23 | 0 | ₹30 or ₹50 |
Bihari | 6 | 9 | 7 | 5 | 27 | ₹20 | 0 |
Chirag | 6 | 8 | 8 | 5 | 27 | ₹20 | 0 |
Deepak | 5 | 7 | 6 | 5 | 23 | 0 | ₹50 or ₹30 |
Total | 29 | 26 | 21 | ₹40 | ₹80 |
The lowest rating anywhere is 5.
Hence, the answer is 5.
Question 16 · Caselet DI
- AAtal
- BBihari
- CBihari and Chirag
- DAtal and Bihari
Answer & solution
Answer: Option C
Totals: Atal 23, Bihari 27, Chirag 27, Deepak 23. The maximum (27) came from Bihari and Chirag.
Hence, the answer is option 3.
Question 17 · Caselet DI
Answer & solution
Answer: 6
Timeliness total 21 with three equal ratings and Atal higher than Bihari and Chirag: Atal 6, others 5.
Hence, the answer is 6.
Question 18 · Caselet DI
- AEither ₹0 or ₹30 or ₹50
- BEither ₹30 or ₹50
- C₹50
- D₹30
Answer & solution
Answer: Option B
Bonus from Bihari and Chirag = ₹40, so tips = ₹80 from Atal and Deepak only: one gave ₹30 and the other ₹50. Deepak gave ₹30 or ₹50.
Hence, the answer is option 2.
Question 19 · Caselet DI
- AHygiene
- BBehaviour
- CTimeliness
- DPackaging
Answer & solution
Answer: Option B
Atal: Behaviour 7, Packaging 5, Hygiene 5, Timeliness 6. The maximum is in Behaviour.
Hence, the answer is option 2.
Question 20 · Caselet DI
- A7
- B8
- C5
- D6
Answer & solution
Answer: Option A
Deepak's Packaging rating is 7.
Hence, the answer is option 1.
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